Transcend Spa and Wellness Terms and Conditions
Transcend Wellness and Day Spa Terms and Conditions:
- Cancellations with less than 24 hours of notice are subject to a cancelation fee amounting to the cost of the scheduled service.
- Turn mobile phones and pagers to vibrate upon arrival.
- Arrive 15 minutes prior to your appointment time to complete pre-treatment consultation
- Disclose any medical conditions, allergies, any sensitivities and prescription medications as some services may not be recommended.
- In certain circumstances, treatments may need to be altered or cancelled for the safety of participants without prior notice.
- Minimum age requirement of 16 years to utilise facilities and treatments. This is subject to parent/guardian approval and supervision for person under 18 years.
- Any sexual or unethical solicitations are not tolerated and will result in non-completion of your service and could be reported to authorities.
Other applicable documentation:
Returns Policy [PDF]
Glen Eira Leisure Centre Rules [PDF]
Glen Eira Leisure Conditions of entry and use [PDF]