Transcend Spa and Wellness Terms and Conditions

Transcend Wellness and Day Spa Terms and Conditions:

  • Cancellations with less than 24 hours of notice are subject to a cancelation fee amounting to the cost of the scheduled service.
  • Turn mobile phones and pagers to vibrate upon arrival.
  • Arrive 15 minutes prior to your appointment time to complete pre-treatment consultation
  • Disclose any medical conditions, allergies, any sensitivities and prescription medications as some services may not be recommended.
  • In certain circumstances, treatments may need to be altered or cancelled for the safety of participants without prior notice.
  • Minimum age requirement of 16 years to utilise facilities and treatments. This is subject to parent/guardian approval and supervision for person under 18 years.
  • Any sexual or unethical solicitations are not tolerated and will result in non-completion of your service and could be reported to authorities.

Other applicable documentation:

Returns Policy [PDF]

Glen Eira Leisure Centre Rules [PDF]

Glen Eira Leisure Conditions of entry and use [PDF]